77q777 Privacy Policy — Your Information Is Our Responsibility
This policy provides a complete description of how your personal information is collected, stored, and protected on the 77q777 platform.
Introduction and Scope
77q777 ("we", "our", "platform") operates a trusted online casino and betting platform for users in Bangladesh. When you use our website https://77q777.cam, register, or use any of our services, you agree to the terms described in this privacy policy.
This privacy policy explains what kinds of personal information we collect, how it is used, who it may be shared with, and what rights you have over your information. 77q777 always treats your privacy as a top priority and keeps your information secure through SSL encryption technology.
Important: This policy applies to all 77q777 services — slots, casino games, sports betting, bingo, and other features. Before reading this policy, we recommend reading our Terms and Conditions.
Section 1: Information Collection
1 What Information We Collect
The following types of information may be collected when you create an account on the 77q777 platform and when you use our services:
- Identity Information: Full name, date of birth, national identity card number (if applicable), and a copy of photo identification.
- Contact Information: Email address, mobile phone number, and the user's address within Bangladesh.
- Financial Information: bKash, Nagad, Rocket, Upay account numbers and bank account details — used solely for processing transactions.
- Transaction Records: Deposit, withdrawal, and betting history.
- Technical Information: IP address, browser type, device information, cookie data, and session logs.
- Communication Records: Your conversations with our support team via live chat and email.
Sources of Information Collection
We collect information from the following sources:
- Information you provide directly when filling out the registration form.
- Technical information collected automatically while using the platform.
- Confirmation information received from service providers during payment processing.
- Documents submitted during the identity verification (KYC) process.
Section 2: Use of Information
2 How We Use Your Information
The information collected is used for the following purposes:
- Account Management: Completing registration, verifying identity, and ensuring the security of your account.
- Service Delivery: Running betting, casino games, bingo, and other features without interruption.
- Financial Transactions: Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer.
- Customer Support: Providing 24/7 live chat and email support in Bengali.
- Security and Fraud Prevention: Identifying suspicious activity and protecting the integrity of the platform.
- Promotional Communications: Keeping you informed about bonus offers and updates — but only if you have consented to receiving such communications.
- Responsible Gaming: Monitoring your gaming behaviour to enforce responsible gaming practices.
- Legal Compliance: Keeping records necessary to comply with applicable laws and regulations.
Please note: 77q777 never sells your personal information to third parties. Information may only be shared with partners who need it to deliver services, and where required by legal obligations.
Section 3: Cookies and Tracking Technologies
3 What Cookies Are and Why We Use Them
Cookies are small text files stored on your device when you visit the 77q777 website. They help improve your browsing experience and assist in maintaining security.
Types of cookies we use:
- Essential Cookies: Required for login sessions, security tokens, and the core functionality of the platform.
- Performance Cookies: Used to monitor page load speed and site performance.
- Functionality Cookies: Used to remember language preferences and user settings.
- Analytics Cookies: Used to analyse user behaviour and help improve service quality.
Most browsers have options to control cookies. However, disabling essential cookies may cause some services to not work properly.
Section 4: Information Sharing and Disclosure
4 When and With Whom Information Is Shared
77q777 maintains strict confidentiality. Information may be shared only in the following circumstances:
Payment Service Providers
Information required to process bKash, Nagad, Rocket, Upay, and bank transfers is shared with the relevant payment institutions. This information is used solely for the purpose of completing transactions.
Identity Verification Services
As part of the KYC (Know Your Customer) process, the minimum necessary information may be shared with third-party identity verification providers. This process is essential for fair play and platform security.
Legal and Regulatory Authorities
Information may be disclosed to meet legal obligations, comply with court orders, or respond to other government directives. In such cases, only the information legally required will be provided.
Technology Service Providers
Limited technical information may be shared with our trusted technology partners for server hosting, cybersecurity, and the technical operation of the platform.
What we never do: We do not sell, rent, or transfer your personal information to advertisers or unrelated third parties. We do not disclose your identity without your consent.
Section 5: Data Security
5 How We Protect Your Information
77q777 is a secure and encrypted platform. We apply industry-standard security measures:
- SSL Encryption: All data transferred between your browser and our servers is protected by SSL/TLS encryption.
- Secure Password Storage: Passwords are stored using hashing algorithms and are never stored in plain readable form.
- Two-Factor Authentication: Two-factor authentication (2FA) is available to provide an extra layer of security when accessing your account.
- Firewall and Anti-Fraud Systems: Advanced security systems are used to automatically detect suspicious activity.
- Access Controls: Only authorised personnel can access information, and only to the extent necessary.
- Regular Security Audits: Regular security assessments are conducted by third-party experts.
However, transmitting information over the internet is not completely secure. We do our best to ensure maximum protection, but we cannot guarantee absolute security. You are also responsible for keeping your password safe.
Section 6: Data Retention
6 How Long We Keep Your Information
77q777 does not retain information longer than necessary. The policy for determining retention periods is as follows:
- Active Account Data: Complete information is retained for as long as the account remains active.
- After Account Closure: Financial and identity-related information is retained for the period required by legal obligations.
- Transaction Records: Records of financial transactions are kept for the period required for audit and legal purposes.
- Support Communications: Records of live chat and email are kept for a limited period to help improve service quality.
Expired information is securely deleted or anonymised.
Section 7: Your Rights
7 Your Rights Over Your Information
As a registered user of 77q777, you have the following rights over your own information:
Right to Access
You can request a copy of the information 77q777 holds about you at any time. Submit your request via live chat or email.
Right to Rectification
If any of your information is incorrect or has changed, you can request a correction. We will update it as quickly as possible.
Right to Opt Out of Marketing Communications
If you no longer wish to receive promotional emails or messages, you can unsubscribe at any time. This does not affect essential service-related communications.
Right to Request Deletion of Your Information
You can request that your information be deleted, provided there are no legal obligations or ongoing transaction requirements that prevent this.
To exercise your rights: Contact our support team 24/7 via live chat or at [email protected] to exercise any of the above rights. We will respond to your request as quickly as possible.
Section 8: Protection of Minors
8 Information Relating to Children and Minors
77q777 is for users aged 21 and above only. We do not intentionally collect any information from minors.
Age is verified at the time of registration. If we become aware that information from a minor has been collected inadvertently, that account will be closed immediately and the relevant information will be deleted.
If you suspect that a minor is using our platform, please notify our support team immediately. To learn more about responsible gaming, visit our Responsible Gaming page.
Section 9: Changes to the Policy
9 How This Policy Is Updated
77q777 reserves the right to update this privacy policy when necessary. For significant changes, we will:
- Clearly state the date of the new update on this page.
- Notify registered users of important changes via email.
- Display a notice on the platform where necessary.
Continuing to use the platform after an update will be taken as your agreement to the revised policy. We therefore recommend visiting this page regularly.
Section 10: Third-Party Services
10 External Services and Partners
Third-party services are used on the 77q777 platform for payment processing, game delivery, and other services. These service providers have their own privacy policies.
77q777 is not responsible for the privacy policies of third parties. However, we only work with trusted and reliable partners who are committed to data protection.
Applicable game providers such as Pragmatic Play, Spribe, JILI, and PG Soft have their own data protection measures, which are operated in accordance with international standards.
Privacy Questions and Contact
If you have any questions about this privacy policy or wish to exercise your rights, please contact us.
Live Chat Support
Get support in Bengali 24 hours a day, 7 days a week. Our experienced team is always ready to answer any privacy-related questions you may have.
24/7 Bengali Support Available
Email Contact
For formal privacy requests and complaints, write to our dedicated email.
Learn More: To learn about our complete terms of service, visit the Terms & Conditions page, and for responsible gaming information, visit the Responsible Gaming page. For answers to common questions, visit our FAQ page.